Mr. Negative ship quality film supplies Australia wide!
If you wish to ship internationally or by express, please email us at hello@mrnegative.com.au
AUSTRALIAN DELIVERY:
We offer free in-store pickup from our shop in Footscray, Victoria.
Address: Office 7/8-18 Whitehall Street, Footscray, VIC 3011
Please note we do not ship on Victorian public holidays.
We offer the following option for shipping:
- Standard Shipping: 5+ business days - $10 Flat Rate
- If you require express shipping, please email us at hello@mr.negative.com.au
Our orders are shipped via Australia Post. We recommend signing up for a free MyPost account, allowing you to track, redirect and arrange delivery options online. Sign up here.
RETURNS & EXCHANGES
We store all of our stock refrigerated, ensuring long shelf-life.
For any of the older rare films we recommend shooting 1-2 stop overexposed per every 5-10 years. We test all of our film and list the recommended ISO on each items product page. This is however a suggestion. It's up to you to make the final creative decision.
Film production techniques are incredibly advanced and quality is very high. It is very rare for film to be faulty. If you believe your film is somehow faulty please email us with details.
Please note, we can not accept returns or exchanges for film that has been opened, loaded into your camera or otherwise used.
If you wish to return an item due to a change of mind, all items must be in their original condition and packaging, and you must pay any return shipping costs.
Please note, all returns or exchanges due to change of mind or wrong item ordered are purely at the discretion of Mr. Negative.
We do not offer refunds for change of mind returns, only store credits.
If item or packaging is in any way damaged, eg ripped open, it may limit our ability to re-sell the item, and thus a return is not possible.
If you have any issues or would like to arrange a return or exchange, please email us at hello@mrnegative.com.au
We would be nothing without our customers and our mission is to make you happy, so please contact us with any issues, concerns or questions!
